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F.A.Q.

How do I log in to Bond Catalyst?

You can login to Bond Catalyst at www.intlbondmarine.com. Just click the login button in the top right hand corner of the screen.

What is the dashboard?

The dashboard appears once you’ve logged in at the Bond Catalyst Homepage. From here you’ll have instant access to the most frequently used pages. You’ll see your quick links, pending items, and high risk alerts for action.

How do I create a bond?

By hovering your mouse over the bond tab at the top of the page, you will have access to all bond issuance and history pages. This includes Continuous Bonds, STB’s, ISF’s, Carnets, DOTs, Drawback and more…

How can I check the pricing of a bond before issuing it?

Under the Reports tab, click Quick quote. The bond premium provided is specific to your Customs Brokerage account with IB&M. This allows you to check the price of a bond before quoting your customer.

What are all these new reports?

  • Master Bond Report - allows you to see all of your bond business. You can view bonds by branch and you can track both new and terminated bonds. You can also view renewal dates.
  • Bonded Entry Report – displays continuous bond and single bond entry performance by port.
  • MSBAR Report – track liquidation status of all entries nationwide for a specific importer.
  • Missed Entry Report – displays entries cleared by filers other than your own against bonds you are the broker of record. The report excludes entries cleared under your own filer. Thus showing a broker only entries they missed. A snapshot of all entries regardless of the filer is available via the MSBAR report.
  • ISF Detailed Report – shows you all ISF transactions under your filer code including late filings.
  • STB Aggregate Report – This report calculates single bond value totals for individual importers. Identify potential continuous bond candidates based on STB aggregation.
  • Open Bills- reflects open duty bills against your filer code
  • Open Claims- reflects open liquidated damage penalties against your filer code.

How do I get access to management reports?

Reports are available to all registered users. Page access can be restricted or changed at any time by corporate administrators.

How do I know if I’m a corporate administrator?

If you are a corporate administrator, you will see the "User Maintenance" tab available at the top of the page once you’ve logged in.

How do I become an administrator for my Bond Catalyst account with IB&M?

Existing corporate administrator’s assign rights and privileges to all other users. They also have the ability to disable users. Corporate Administrators are usually the Compliance Officer or Risk Manager of your organization. It can also be the person who has been designated to manage all the bonds for your organization. If your company has no corporate admin or you are not sure who that person is, please submit the question to bond@intlbondmarine.com and include your account number with IB&M.

What is the User Maintenance tab?

The User Maintenance tab is visible only to Corporate Administrators. From here, administrators can grant customized access to each user based on their needs/roles within the company. Simply do a search for your registered users; then, by clicking the details button you can adjust the user roles and grant access to specific pages. Within the user information tab, from the access level drop down menu, you can choose the history access.

Access Level Description
Basic User Level Access to own activity/history (Entry Writers)
Branch Admin Access to activity/history for entire branch (Branch Managers)
Corporate Admin Access to activity/history companywide for filer code (Compliance Managers)

Ace Cancellations

The following flowchart was released by CBP outlining ACE cargo release cancellations. It is important to follow these rules to avoid ACE rejections. Note RLF flagged entries follow the same flowchart.

Adjusting eSTB amounts

If you need to adjust an eSTB bond amount, you must first retransmit the updated entry data in ACE prior to adjusting the eSTB amount and retransmitting the single bond to ACE via the IB&M website. Submitting the adjusted single bond first before updating the entry data will result in a rejection by ACE.
*Keep in mind; this has caused some confusion in the Trade since it’s the reversed order of the way eSTBs are normally filed; prior to the entry.

Voiding eSTBs

If you are trying to void an eSTB that already has an entry summary match, the void request will be rejected by ACE. In these cases, the whole entry must first be cancelled before voiding the bond. After the entry has been cancelled, ACE will accept the eSTB void request.

eBond rejections due to no 5106 on file

All eBonds will be rejected by ACE if no 5106 is on file in ACE. This goes for eSTB, eISF, and eContinuous Bonds as well. Make sure to transmit a 5106 via ABI to ACE before submitting any eBond requests to avoid rejections.

Cancel & Replace an Existing CB

When attempting to cancel and replace a continuous bond that is already on file with another surety via the IB&M web tool, you will be asked if a termination request on the existing bond has already been submitted. You should only click yes if you are absolutely certain the cancellation request has been sent and know the actual date of termination. If you are not sure, just click "No" to this question and IB&M will facilitate both the cancel and replacement request to ensure there is no lapse in the bond.

How can I get a copy of a continuous bond?

For bonds filed after November of 2014, copies can be retrieved and downloaded from the CB History page. For bond copies filed before that date, simply email your request to bond@intlbondmarine.com

SNP Codes (Secondary Notify Party)

When eBond design conversations were taking place during the summer of 2014, the customs brokerage community asked CBP to program a secondary notify party (SNP) message directly from ACE to the broker’s ABI system alerting them about bond acceptances and updates rather than relying on the surety. An SNP code is a broker’s 4 digit port code immediately followed by the 3 character filer code. There may also be a 2 digit branch code at the end. You can confirm with your ABI provider if you are not sure of your 7 to 9 digit SNP code. IB&M’s web tool allows for the easy addition of SNP codes to eBond submissions. You can also click the default button to automatically attach your SNP code to all new eBond submissions moving forward.

Name & Address Changes

Customs brokers now have the ability to submit a 5106 electronically via ABI to amend name and address changes for U.S. based importers. Any foreign based principal amendments will need to be filed by IB&M manually since ABI does not have the functionality to do so.


IB&M still has the ability to file 5106 on your behalf manually if necessary. Please contact us directly at bond@intlbondmarine.com if you are in need of assistance.

Remote Location Filing (RLF)

As of August 2015, entries for importers without a continuous bond can still be remotely filed using an eSTB. For more information on this functionality, it is best to check with your respective software provider.

CBP’s eBond FAQ can we viewed here.